VipConnect LTD , Georgiou Avenue 67, Building 1 and 7, Germasogeia, 4047 Limassol, Cyprus
This Terms are under governed and construed in accordance with the applicable laws of Cyprus in every particular including formation and interpretation and both parties agree to submit to the exclusive jurisdiction of the courts and laws of the Cyprus in this Terms.
After you register your profile with us, you must be familiar with our rules. Remember to check the general conditions of Singles Planet. You must be familiar with our rules before starting to use the Website. Please read these general terms and conditions of Singles Planet BEFORE YOU REGISTER YOUR PROFILE AND START USING THE SITE. After that you can register your profile with us. Note that you must be over 18 years old to make yourself a profile. Also you must accept our General Conditions and declare that you have read our rules.
Some banks and credit or debit card issuers may charge you an international processing fee. This international service fee is controlled and charged by your bank, or card issuer not by owner or our payment processors. Please refer to INTLServiceFee.com
You are responsible for the content of the information that you share with your partners. In violation of our rules and regulations, you agree to exempt Singles Planet for all claims, disputes and litigation you had to come in because of your own liability. Examples include misuse of copyright, bad manners, racism and harassment.
Please note that this is a Website with user generated content. Profile images containing "full-frontal nudity" and of a pornographic nature are not permitted. It is not allowed to publish your whole name or phone number, and we recommend withholding personal and information when contacting other users of the Website until you are comfortable with them. If meeting, first meet in a public place, etc.
Website members are not screened by the site operator and all meetings are made at your own risk. Use of a false identity is strictly prohibited; you will not create an account that misrepresents your personal identity. You will not create an account for someone other than yourself; this is considered assuming a false identity.
Convicted sex offenders are restricted from the Website community; if you are a convicted sex offender you will not create an account. You will not engage or participate in any form of harassment, abuse, or otherwise offensive behaviour on this Website. Obscene or offensive language is prohibited; you will not communicate in such manner. You will not use the services or Website for any unlawful behaviour.
Using the Website to promote or distribute any material advertising, soliciting, marketing, or providing any good or service is prohibited; you will not engage in these activities. All information you gain from other members of the Website must be kept confidential. You will not disclose this information without the express permission of the person who gave it to you.
You will not create or attempt to create an account on the Website if you are under the age of 18 or other legal age limit in your local community for participating in a Website such as this. You will not have more than one Website account active at a time. Previously banned members of the Website are not allowed to return to the Website, and are not allowed to create an account; you will not create a new account if you have been banned from the Website.
We have a system that continuously monitors the contents of profile tests using banned words that are offensive. Communication between members is not monitored, but we can remove details or pictures in profiles that do not follow our rules, and in that case may suspend profiles temporarily. In these cases we will send a warning email about the change to the affected profiles.
We reserve the right to suspend profiles that do not follow our rules, without any justification or notice. This happens with members who ignore or are grossly negligent towards our general terms and conditions. It is not allowed to publish your whole name or phone number, and we recommend to with hold personal information in each case from the beginning.
We may suspend profiles that do not follow our rules and regulations, without any justification. This happens only with members who have gross negligent behaviour towards our general terms.
The messages that other members send are not in our control; you release us from liability regarding all communications and content sent from other members and received by you. We may from time to time utilize the services of persons who are compensated to enhance the service experience of users and you acknowledge same. The website uses support staff to monitor and moderate the chat system, leading to chat dialogues and conversations with the users. These are not separately labeled in the system, located in the system under another identity, without being visible to the members of the platform. We cannot confirm the accuracy of member’s profiles and content, nor can we take responsibility for any member’s profile or content.
All profiles are approved manually. We are working hard to have as many real profiles as possible but there is a chance that there could be a fake profile in our system, because it is difficult to be 100% sure, and we can’t guarantee that all of them are real. It’s because we don’t ask for uploading a photo ID to compare it with the profile photo. We only have filters for IP, email address and a mobile number for duplicate profiles made by the users. Our team of moderators is doing their best at all times to ensure a possibly best and safe system for all who use it, but we can’t take any responsibility for any member’s profile or content. This includes the authenticity of the profiles so there will always be a mix of real and fake profiles. Please contact our support staff if you find any fake profiles, and they will delete them. They are available 24/7 on info@VipconnectLTD.com. We are working hard to make sure that there aren’t any non-adult products, but there will always be a mix of non-adult and adult pictures as the users can easily change their profile photos and upload any kind of photos to an internal chat between users. This cannot be controlled by our team. So after approval it is not our responsibility to check the adult and non-adult content of profiles.
We have the right to decide if we will promote your profile on other sites or not, for helping clients to find each others in a easier way.
We refer to Credits as virtual currency. With 50 credits you can unlock photos of other members. With 50 credits you can send a message of 200 characters long to other members. You can buy credits using provided payment methods.
Please note that this is a Website with user generated content. Profile images containing "full-frontal nudity" and of a pornographic nature are not permitted.
Content Removal and Appeal Process:
We take the privacy and consent of individuals depicted in our content very seriously. We have established a process that allows any person depicted in the content to request the removal of such content if they believe consent was not given or is void under applicable law.
To initiate a content removal request, please follow these steps:
- Contact our support team at info@vipconnectLTD.com with the subject line "Content Removal Request."
- Provide clear identification of the content in question, including the URL or any relevant information that will help us locate the content.
- Explain the reason for the request, including any evidence that consent was not given or is void under applicable law.
Our team will investigate the request and respond within [Time Frame, e.g., 7 business days]. If the outcome of our investigation determines that the content should be removed, we will take immediate action to do so.
If there is a disagreement regarding the appeal, we will refer the matter to a neutral third-party body to resolve the dispute. This ensures that both parties have a fair opportunity to present their case and ensures an impartial resolution.
We are committed to addressing and resolving complaints in a fair and timely manner. Our complaints policy outlines the process for reviewing complaints, the appeals process for any decisions made, and the potential outcomes of any investigations or reviews.
To file a complaint, please follow these steps:
- Contact our support team at info@VipconnectLTD.com with the subject line "Complaint."
- Provide a detailed description of your complaint, including any relevant information or evidence.
- Include your preferred contact information for follow-up communication.
Upon receiving your complaint, our team will review the case and respond within [Time Frame, e.g., 7 business days]. If necessary, we will conduct a thorough investigation to gather additional information and determine the appropriate resolution.
If you disagree with the outcome of our review or investigation, you may appeal the decision by contacting us again at info@VipconnectLTD.com with the subject line "Appeal." We will then refer the matter to a neutral third-party body to review the case and make a final determination.
Potential outcomes of any investigations or reviews may include, but are not limited to:
- Removal of content.
- Suspension or termination of an account.
- Implementation of corrective measures.
- Reporting the matter to relevant authorities.
Please note that the specific outcome will depend on the nature of the complaint and the findings of our investigation or review.
Your rights under the Distance Selling regulations are acknowledged, but as a digitally delivered service, once used, credit packages are goods that cannot be returned. You have up to 180 days from the date of purchase to request refund of unused credit packages. Any refunds can only be made to the same card number or bank account that was used to place the original order.
If you need to cancel your order, contact this Website from the Contact Us feature. Please send us the order number received by email from the payment processor you have chosen. Also, please let us know the reason why you want to make a refund. After the evaluation, you will receive an email with the status of the refund. It can take between 2 and 7 working days.
Purchase is made for the credits you intend to use, this is not an automatic repetitive subscription.
DELIVERY POLICY AND ELECTRONIC RECEIPT:
We deliver access to the Website digitally. Details on membership access are provided on the final confirmation screen and in the confirmation receipt sent to the user's email address provided at checkout.
Should you encounter any difficulties with logging into the Website, in the first instance you should contact the Website via the Contact Us feature.
User may, at any time, request a copy of charges made during the life of their membership to the Website.
PRIVACY, PERSONAL DATA, MARKETING:
Please understand that by using our services you acknowledge that: The Website cannot be held liable for the information that you provide through our website, your e-mail, and other forms of personal messages. The service and website cannot be used for any unlawful reason. Any and all content on the site that we have reasonable concerns of unlawful conduct about will be handed over to law enforcement. The website uses support staff to monitor and moderate the chat system, leading to chat dialogues and conversations with the users. The information that you provide to others is out of our control, and we cannot take responsibility for your actions, so be careful what kind of information you provide to others, especially personal or private information. We cannot confirm the accuracy of member’s profiles and content, nor can we take responsibility for any member’s profile or content. The messages that other members send are not in our control; you release us from liability regarding all communications and content sent from other members and received by you.
By using the site you agree to the current terms and conditions and other policies then in force, and understand that we may update these terms and conditions from time to time without notice to you, and post them here, although you can expect us to be reasonable about things.
Members understand, acknowledge, and agree that some of the user profiles posted on this Site may be fictitious, and are associated with to our Website Hosts, ("Hosts"). The Site's Hosts work for the Site in an effort to stimulate conversation with users, in order to encourage further and broader participation in all of our Site's services, including the posting of additional information and/or pictures to the users' profiles. The Hosts also serve to sample user activities and communications to ensure compliance with our Terms and Conditions. Members understand, acknowledge, and agree that the information, text, and pictures contained in the Hosts' profiles do not pertain to any actual person, but are included for the purposes above stated and for entertainment only. Nothing contained in any Host profile is intended to describe or resemble any real person — living or dead. Any similarity between Host user profile descriptions and any person is purely coincidental. Please also note that a single Host may be associated with more than one (1) profile on our Site.
The new General Data Protection Regulation EU 2016/679 (the “GDPR”) on the protection of personal data comes into force on 25 May 2018 and our preparations to comply with this are well underway here at VIP MEDIA CY LTD
Part of these efforts is to ensure that your personal data provided to our company is handled with accountability and transparency whilst in the meantime control is provided to you over how this data shall be used.
Through the present letter we notify you that we fully comply with GDPR, and we are at your disposal whenever you wish to explain to you the policies guidelines and systems that we use.
We welcome you to our services, and we assure you that full protection transparency and efficiency is served
Last Updated: Nov 22, 2018